Recent disruption in the operating models and ever evolving ecosystems have democratized the low-cost delivery model access for firms of all sizes. Enterprises that are keen to set up captive but lack offshore expertise can consider Build-Operate-Transfer (BOT) model. As part of this model, enterprises can lean on providers’ local market expertise and knowledge to set-up and jointly management operations. In the steady state, the clients can choose to bring the operations in-house and get full control of the operations.
Next time, if you are looking beyond Managed Services but do not just have the appetite for own captive, this worth adding this to the list of options. This option lets you ride an experienced player to de-risk the implementation.
